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Service Agreement

Beautiful Texas Lawns Service Agreement

1. Introduction: This Service Agreement (“Agreement”) is entered into between Beautiful Texas  Lawns (“Company”), and the  customer (“Customer”). By using the Company’s  services, the Customer agrees to the  terms outlined in this Agreement. 

2. Term of agreement. The term of this agreement shall be 1 year beginning the date of first service and ending one year after first service.

3. Cancellation of agreement. This agreement can be cancelled by client for any reason with a written notice via email to : info@BeautifulTexasLawns.com 30 days before expiration, For the convenience of all parties, if all parties are satisfied, this agreement shall automatically renew every expiration date unless cancelled by either party according to the terms listed above.

4. Early termination. This agreement can be terminated early without penalty at the sole discretion of the company. If client needs to cancel early, send a request to the company via email to: info@BeautifulTexasLawns.com  If client terminates early without consulting with the company, client shall be responsible to pay for the cost incurred by the company to find and onboard a new client to replace lost revenue or a flat early termination fee of $750.00

5. Services Provided: The Company agrees to provide lawn care services, including but not limited to mowing, edging, and blowing and related services except mowing sloped sections (ditches). 

6. Payment Terms: 

Payments will be processed automatically either after each service is completed or on the  first of every month if customer chooses to pay monthly using the payment method  provided. Monthly price is calculated by multiplying the price of one service times the  number of yearly services then dividing that number by 12 moths. The reason is that not  every month has the same exact number of days  

7. Recurring Payment Authorization: By signing up for service, the Customer authorizes the  Company to charge the Customer’s selected payment method on a recurring basis, based on the  selected service frequency, until canceled per the termination clause in this Agreement. 

8. Customer Responsibilities: 

Customer must ensure access to the lawn on scheduled service days. Customer is responsible to make sure payment method is active and not expired. Customer is responsible to notify  company of any issue that the customer is not satisfied with 

9. Dissatisfaction & Resolution Guarantee: 

If the Customer is dissatisfied with any part of any  service, the Customer must notify the Company in  writing describing the issue via email to : info@BeautifulTexasLawns.com.  Customer must notify company within 24 hours of service been provided.

The Company guarantees to take all reasonable steps to correct the issue within 7 days of receiving the written notice.  

If the Company fails to reasonably correct the issue within this period, the Customer may  terminate this Agreement without any remaining obligation by serving a written notice of termination to the company via email to: info@BeautifulTexasLawns.com

10. Termination Clause: Customer may cancel services at any time if dissatisfied with a 30 day  written notice and according to clause #9 Dissatisfaction & Resolution Guarantee” provided the  Customer sends a written dissatisfaction notice and company failed to reasonably correct the issue. 

11. Acknowledgment & Agreement: By using the Company’s services, the Customer agrees to the  terms and conditions outlined in this Agreement. No physical signature is required, as acceptance is  indicated by the Customer’s continued use of services. 

12. Modification of Terms: The Company reserves the right to modify these terms at any time.  Customers will be notified of significant changes via email or an update on the Company’s website. 

13. This agreement shall continue indefinitely until either party terminates according to the terms  of the termination clause. 

14. Confidentiality agreement. While we guarantee 100% satisfaction, we understand that in some rare cases, some customers might never be satisfied no matter what we do. Therefore, if the  company challenges any customer allegations, those allegations can not be considered facts. Therefore, customer agrees to keep all allegations strictly confidential and not post any allegations  that have not been determined to be facts by a court of law in any platforms such as google, yelp,  including but not limited to social media platforms such as nextdoor, facebook, etc.

15. Services we do not provide directly. Due to insurance terms, we do not service on sloped areas (ditches). If client requires such work, we will outsource such work and client will be responsible for the additional cost of outsourcing that part of the work. By using our services you agree to our terms of service.